Home / Llama Loyalty Club

Join the Herd

The Llama
Loyalty Club.

Join the herd and get 2 free tune-ups, priority service, and zero after-hours fees. It's the easiest way to treat your home like a castle.

Member seasons

The "Year of Cozy"

Four seasons of protection.

🌸 Spring

Precision Tune-Up

We clean your outdoor coil and prep your system so you're ready before the first Oklahoma heatwave hits.

☀️ Summer

VIP Priority Status

When it's 100° outside, you Don't wait. Club members skip to the front of the line for any emergency.

🍂 Fall

Heating Safety Check

We inspect your heat exchanger and ignition system to ensure your family stays safe and warm all winter.

❄️ Winter

After-Hours Peace of Mind

No "After-Hours" fees and an up to 10% discount on any unexpected winter repairs.

See it in action

A year of cozy, up close.

The same Armstrong Air heat pump, four seasons of Oklahoma weather, and the Cozy Checks a Llama Loyalty membership builds in. Watch what each season throws at your system — and what catches it.

01 · 🌸 Spring

Precision Tune-Up

We clean your outdoor coil and prep your system so you're ready before the first Oklahoma heatwave hits.

  1. Spring in Grand Lake: cottonwood fluff starts drifting
  2. Weeks of fluff cake the outdoor coil
  3. The Precision Tune-Up catches it
  4. Coil cleaned — ready before the heat hits
  5. Fresh filters go in while the tech is already there

02 · ☀️ Summer

VIP Priority Status

When it's 100° outside, you Don't wait. Club members skip to the front of the line for any emergency.

  1. 100°F outside: the system runs most of the afternoon
  2. Hour after hour, all through peak season
  3. Members skip the wait if something acts up
  4. Two Cozy Checks a year keep it running efficiently

03 · 🍂 Fall

Heating Safety Check

Whether you heat with a gas furnace or a heat pump, the fall visit gets the heating side ready before the first cold snap. We inspect your heat exchanger and ignition system to ensure your family stays safe and warm all winter.

  1. Leaves start collecting against the base
  2. By late fall they pile against the louvers
  3. Cleared before the heating safety check
  4. Inside, the electric heat kit gets checked too

04 · ❄️ Winter

After-Hours Peace of Mind

No "After-Hours" fees and an up to 10% discount on any unexpected winter repairs.

  1. A long heat cycle on a cold, snowy night
  2. Frost builds across the coil
  3. A defrost cycle starts: the fan stops, meltwater drains
  4. Fan restarts — that's steam, not smoke
  5. If it ever needs a hand, there's no after-hours fee
  6. And any repair comes with a member discount

05 · 🦙 Join the Herd

One team, every season.

Every season on this page is covered by two Cozy Checks a year, no after-hours fees, and Priority Herd Status when the weather turns.

Illustration · Armstrong Air A7CP21V Pro Series heat pump + 7AH2AV air handler

Parts in this scene

  • Efficiency ProtectionA dirty outdoor coil can cause your system to work 20% harder.
  • 2 Premium FiltersWe bring high-quality 1-inch pleated filters and install them during tune-ups.
  • 2 Annual "Cozy Checks"We visit twice a year—once for the AC and once for the Heater—to ensure everything is running safely and efficiently.
  • Priority Herd StatusWhen the weather gets wild in Oklahoma, our members move to the front of the line.
  • Sound PerformanceClean systems run quieter.
  • Warranty ComplianceMost manufacturers require annual professional maintenance to keep your parts warranty valid.
  • NO After-Hours FeesIf your system fails in the middle of the night or on a weekend, we waive the extra emergency trip fee.
  • Up to 10% DiscountIf your system needs a fix, you'll automatically receive up to 10% off repairs.

Member perks

What's Included in the Herd?

📋

2 Annual "Cozy Checks"

We visit twice a year—once for the AC and once for the Heater—to ensure everything is running safely and efficiently.

🚨

1 Free "Llama Rescue" Call Per Unit

Life happens. Members get one free diagnostic service call per unit, per year during standard business hours.

🌙

NO After-Hours Fees

If your system fails in the middle of the night or on a weekend, we waive the extra emergency trip fee.

🌬️

2 Premium Filters

Stop stressing about the hardware store! We bring high-quality 1-inch pleated filters and install them during tune-ups.

💰

Up to 10% Discount

If your system needs a fix, you'll automatically receive up to 10% off repairs.

⭐

Priority Herd Status

When the weather gets wild in Oklahoma, our members move to the front of the line.

The logic

Why Maintenance Matters

No matter the brand, the logic is the same.

🛡️

Warranty Compliance

Protect Your Investment. Most manufacturers require annual professional maintenance to keep your parts warranty valid. Without proof of service, a simple repair could cost you thousands.

⚡

Efficiency Protection

A dirty outdoor coil can cause your system to work 20% harder. Regular cleaning keeps your utility bills at their lowest possible level.

🔇

Sound Performance

Clean systems run quieter. Professional maintenance ensures your high-efficiency unit maintains its ultra-quiet rating, like the 58 dB found on premium variable-capacity models.

🚀

2026 Tech Readiness

Whether you have a classic unit or a new 2025 Low-GWP (A2L) system, our technicians are certified to maintain the advanced sensors and safety components required by modern standards.

Membership pricing

Simple, Honest Pricing

We offer one premium plan with "Whole-Home" discounts for larger families.

Primary System
$19.99/mo

Full Club Benefits + 2 Filters

The "Single System" Llama Math Tune-ups 2 per year
Your Cost $239.88
Free Service Call 1 per year
💡 Cozy Tip: For less than the cost of a single repair visit, you get a full year of maintenance, filters, and protection for your home!
MOST COMMON
2nd System
+$12.00/mo

Add-on Price
+2 Tune-ups & Filters

The "Double the Cozy" Llama Math Tune-ups 4 per year
Member Cost $383.88/yr
Free Service Calls 1 per unit
💡 Cozy Tip: Adding your second system ensures your whole home stays balanced and efficient while tripling your annual savings compared to retail rates!
3+ Systems
+$10.00/mo

Best Value
Per Additional Unit

The "Whole-Home" Llama Math Tune-ups 6+ per year
Member Investment $503.88/yr
Free Service Calls 1 per unit
💡 Cozy Tip: This is our 'Best Value' tier. By protecting your whole home, you get our lowest per-unit rate and priority service status for every unit!

Total transparency

The "Llama Math" Breakdown

We believe in total transparency. Here's exactly what every system on your plan gets, compared with paying for each visit on its own.

Service Item Without Membership (Per Unit) Llama Loyalty Value
Spring A/C "Cozy Check" Billed per visit Included
Fall Heater "Cozy Check" Billed per visit Included
"Llama Rescue" Service Call Standard service call fee 1 FREE PER UNIT
2 Premium 1" Pleated Filters Billed separately Included
All-Hours Emergency Service Call Standard rate + after-hours fee After-Hours Fee Waived
Repair Discounts Full Price UP TO 10% OFF
TOTAL ANNUAL VALUE Per System All Included

The "Whole-Home" No-Brainer (3-System Example)

If you have a larger home with three systems, the math is even better. Because we are already at your home, we pass the "travel savings" directly to you with our multi-unit discounts.

Tune-Ups Included
6/yr
Your Investment
$503.88/yr
Free Service Calls
3/yr

...plus the peace of mind of priority service status!

Sign up

Ready to Join the Herd?

Fill out the form below to get started. We'll be in touch within 24 hours to set up your profile!

Frequently Asked Questions

How does the "Llama Rescue" service call work?
Every member gets one waived diagnostic fee per year! If your system isn't acting right, give us a call. As long as we come out during our regular business hours (Mon–Fri, 8 am–5 pm), the visit fee is on us.
When do we do the tune-ups?
To keep things running smoothly, we schedule our "Cozy Checks" (Maintenance Visits) during standard business hours, Monday through Friday. This ensures we have parts suppliers open if we find anything that needs a quick fix.
What if I have an emergency at 2 AM on a Sunday?
We've got you! While maintenance visits are for business hours, true emergencies Don't follow a schedule. As a Llama Loyalty member, you do not pay after-hours emergency fees. You move to the front of the line (Priority Herd Status) and pay our standard rates, plus you still get your up to 10% member discount on the repair.

Note: If it is past 9 PM and we do not answer the phone immediately, please leave a voicemail and send a text message so we can get back to you as soon as possible.
Will I always get Jonmark or Petra?
We love seeing our customers! While it's usually us running the calls, as our "herd" grows to better serve the community, we may send a trusted member of our team. Rest assured, anyone who steps into your home has been hand-selected and personally trained by Jonmark to meet our exact standards of knowledge, training, and "cozy" service.
What kind of filters do you provide?
We provide high-quality 1-inch pleated filters. During your sign-up, just let us know your size, and we will arrive at every tune-up with fresh filters ready to install.
Can I cancel my membership?
We believe in earning your loyalty every visit. There are no long-term "trap" contracts. If you ever need to leave the herd, just let us know.

The "Fine Print" (Made Friendly)

  • Per-Unit Service Calls: You receive one free service call annually for each specific unit covered by your plan. This benefit is tied to the individual unit—if one system requires two repairs, you cannot use another unit's unused service call to cover the second visit.
  • Business Hours Only: The two annual "Cozy Check" maintenance visits and the free "Llama Rescue" diagnostic must be scheduled during our standard hours (Mon–Fri, 8 am–5 pm).
  • Discounts: Member savings are up to 10% depending on the specific repair or service required.

Ready to Join the Herd?

We'll be in touch within 24 hours to set up your profile!

📞 (918) 789-0427

or sign up with the form above · book online